Case Study


Securing payments in a marketplace:
the SNCF Connect & Tech example

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SNCF Connect&Tech adopted Lemonway's technology to manage its payment flows on the SNCF Connect marketplace

Let's have a look back at a successful collaboration
"When chaining multiple authorizatoin requests, there is a higher risk that the end user's bank will consider this suspicious behavior because launching both is humanly impossible. This means that the flows are automated, which can alert the bank. So, we regularly had slightly higher rejection rates on successive payment requests. One of our major issues was optimizing our conversion and securing the implementation of PSD2."

Yohan Ouaziz l Director of Payment and Fraud l SNCF Connect &Tech
 
In this case study, you will discover

Why SNCF Connect & Tech looked for a new payment solution

Why SNCF Connect & Tech chose Lemonway as a payment service provider

The results of the collaboration
Securing transactions in the age of PSD2: the SNCF Connect & Tech challenge
As a key player in mobility, SNCF Connect & Tech must offer optimal payment flow management to its customers and merchants on SNCF Connect. In this sense, the choice of its PSP (Payment Service Provider) was essential.

Coming into force in September 2019 in the European Union, the second European Payment Services Directive (PSD2) has overturned existing security regulations.
Directly affected, marketplaces have had to adapt to the new requirements, particularly buyer authentication.

Against this backdrop, SNCF Connect & Tech set out to find a new payment solution for SNCF Connect’s third-party account at the end of 2019. The new PSP thus had to be able to secure transactions in accordance with PSD2 while facilitating the customer journey.
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Lemonway x SNCF Connect & Tech